PT Roatex Indonesia Toll System (PT RITS) has entered into a strategic collaboration with PT Telmark Integrasi Indonesia (PT Telmark) to improve customer service in the Multi-Lane Free-Flow project on the Bali Mandara Toll Road.
The formal signing of this partnership took place during the cooperation signing event held at the Indonesian Stock Exchange (IDX) building in Jakarta on Thursday, November 9, 2023. The partnership agreement between the two companies was signed by PT Telmark Integrasi Indonesia's Vice President for Business Strategy and PT Roatex Indonesia Toll System's President Director.
With this partnership, PT Telmark aims to provide professional customer service to efficiently meet the needs of toll users in real-time and provide up-to-date information using the most advanced toll payment system implemented by PT RITS.
This partnership is an important milestone in PT Telmark's business development, enabling PT Telmark to explore new opportunities and reach a broader customer base.
"We believe that the partnership with Telmark will support PT RITS to achieve commitment to provide optimal service to the people, especially the toll road users in Indonesia. PT Telmark is the right partner for us by initiating partnerships with the best partners who have high professional standards and work ethics. This partnership is a form of joint commitment that will have an impact on the implementation of the MLFF system in Indonesia, with the support of PT Telmark's best customer service". Said Mr. Attila Keszeg as President Director of PT Roatex Indonesia Toll System (PT RITS).
"We at PT Telmark would like to thank PT RITS for having chosen us to work with them. We are committed to providing high-quality customer service to support the use of the latest toll payment system introduced by PT Roatex. We hope that this collaboration will have a positive impact on both parties in the future," said Mrs. Ekowati Rahayuningsih in his role as Vice President of Business Strategy at PT Telmark Integrasi Indonesia.